Privacy Policy for UDI App

Effective Date: 16 July 2025

UDI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application UDI, which allows users to list, buy, and sell second-hand products.

By using our app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Personal Information

We may collect personal information such as:

  • Name

  • Mobile number

  • Email address (optional)

  • Location data (for matching buyers/sellers in your area)

  • Profile photo (optional)

b. Listing Information

When you post a product, we collect:

  • Product title, description, and images

  • Price

  • Category

  • Location of the item

c. Usage Information

We collect usage data to improve our services, including:

  • Device type and operating system

  • IP address

  • App usage behavior

  • Crash logs

2. How We Use Your Information

We use your information to:

  • Enable user registration and account management

  • Let you post, view, and search product listings

  • Facilitate communication between buyers and sellers (via chat or call)

  • Show relevant results based on your location

  • Improve app functionality and user experience

  • Prevent fraud and ensure user safety

3. Sharing Your Information

We do not sell your personal information. However, we may share it in the following cases:

  • With other users (e.g., your name and contact info when you are a buyer/seller)

  • With service providers to support app functionality (e.g., hosting, analytics)

  • If required by law or legal process

  • To enforce our Terms of Use or protect our rights and users

4. Communication Features

When you use in-app chat or call features, other users may see your:

  • Name

  • Phone number (only if you agree to share)

Please use caution when sharing personal information with others.

5. Data Security

We take appropriate security measures to protect your data. However, no method of transmission or storage is 100% secure. You use the app at your own risk.

6. Children's Privacy

UDI is not intended for children under 13. We do not knowingly collect data from children. If we learn that a child has provided personal information, we will delete it.

7. Your Choices

  • You can edit or delete your account information from the app settings.

  • You can disable location access from your device settings.

  • You can uninstall the app to stop all data collection.

8. Third-Party Services

Our app may link to external websites or services. We are not responsible for their privacy practices. Please review their policies before sharing data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be notified via the app or email. Your continued use of the app after updates means you accept the changes.

10. Contact Us

If you have questions or concerns about this policy, contact us at:

Email: support@udiapp.in
Address: Lucknow, Uttar Pradesh